Terms of service

Régler Watches Corporate
Part of Régler Watches B.V.
Email: corporate@reglerwatches.com
Website: https://corporate.reglerwatches.com

Last updated: 30 June 2026

Article 1 — Definitions

In these Terms & Conditions, the following definitions apply:

Régler Watches Corporate: the corporate division of Régler Watches B.V., established at John M. Keynesplein 10, 1066 EP Amsterdam, the Netherlands, registered with the Dutch Chamber of Commerce under number 90846590.

Régler Watches: Régler Watches B.V., including its corporate division Régler Watches Corporate.

Customer: any company, organization, creator, brand, agency, institution, professional party or individual that requests a quotation, places an order, enters into an agreement or otherwise uses the services or products of Régler Watches Corporate.

Parties: Régler Watches Corporate and the Customer together.

Agreement: any agreement between Régler Watches Corporate and the Customer, including quotations, order confirmations, project agreements, design approvals, invoices and written arrangements.

Project: a custom-made corporate watch project, including but not limited to corporate gifting, employee milestones, creator milestones, events, launches, collaborations, anniversaries, branded packaging or other customized watch concepts.

Products: all watches, samples, packaging, inserts, accessories, design concepts, prototypes and other physical or digital deliverables supplied by Régler Watches Corporate.

Custom-made Products: products that are designed, produced, engraved, branded, packaged, adapted or otherwise customized for the Customer, its brand, its audience or a specific occasion.

Customer Materials: all logos, brand names, trademarks, colors, images, texts, fonts, design files, campaign assets or other materials supplied by the Customer.

Design Approval: the written approval by the Customer of the final design, specifications, personalization, engraving, packaging, quantities, delivery details or other project elements.

Consumer: a natural person who acts for purposes outside their trade, business, craft or profession.

Article 2 — Applicability

These Terms & Conditions apply to all quotations, offers, proposals, projects, agreements, deliveries, services and products provided by or on behalf of Régler Watches Corporate.

These Terms & Conditions also apply to all future agreements between Régler Watches Corporate and the Customer, unless the Parties agree otherwise in writing.

Régler Watches Corporate may only deviate from these Terms & Conditions if this has been agreed in writing.

The applicability of any general terms and conditions of the Customer or third parties is expressly excluded, unless Régler Watches Corporate has accepted them in writing.

If one or more provisions of these Terms & Conditions are invalid or unenforceable, the remaining provisions will remain fully effective.

Article 3 — Quotations and Offers

All quotations and proposals issued by Régler Watches Corporate are non-binding unless expressly stated otherwise in writing.

A quotation is valid for the period stated in the quotation. If no validity period is stated, the quotation is valid for 14 calendar days.

Quotations are based on the information provided by the Customer. If that information changes, Régler Watches Corporate may adjust the quotation, project scope, pricing, delivery time or other conditions.

A quotation does not automatically apply to future projects, repeat orders or additional quantities.

Régler Watches Corporate may refuse a project if, in its opinion, the requested design, brand, logo, message, project purpose or Customer Materials are unlawful, offensive, harmful to the Régler brand, technically unsuitable or otherwise inappropriate.

Article 4 — Prices

All prices are stated in euros, excluding VAT, unless expressly stated otherwise in writing.

Prices exclude shipping, transport, import duties, customs charges, taxes, packaging upgrades, design changes, sample costs, rush fees and other additional costs, unless otherwise agreed in writing.

Régler Watches Corporate may adjust its prices if cost prices, material costs, production costs, transport costs, exchange rates, taxes, duties or supplier conditions change after the quotation date.

For custom-made projects, the final price depends on factors including quantity, watch model, customization level, packaging, engraving, samples, delivery requirements and production planning.

No rights can be derived from general prices shown on the consumer website of Régler Watches, unless these prices are expressly included in a corporate quotation.

Article 5 — Orders and Agreement

An Agreement is formed when the Customer accepts a quotation, signs a project agreement, confirms an order in writing, approves a proposal or otherwise gives written instruction to proceed.

Email confirmation, digital approval or written approval through another communication channel is considered written approval.

Régler Watches Corporate may require a signed project agreement, signed design approval form, deposit payment or full prepayment before starting work.

The Customer is responsible for checking all order details, including quantities, spelling, logos, colors, engraving, delivery address, delivery date and packaging requirements.

Any errors in the information supplied or approved by the Customer are at the Customer’s risk.

Article 6 — Corporate Projects and Custom-made Products

Corporate projects are custom-made and are developed specifically for the Customer, its brand, its audience or its occasion.

Custom-made Products may include, but are not limited to, customized dials, caseback engraving, logo placement, branded packaging, message cards, inserts, color combinations, limited-edition details or other personalized elements.

Because Custom-made Products are made specifically for the Customer, they cannot be cancelled, returned or exchanged after Design Approval, unless otherwise agreed in writing or required by mandatory law.

Régler Watches Corporate may make reasonable technical, production-related or material-related adjustments if necessary, provided the final result remains in line with the approved concept as much as reasonably possible.

Images, mock-ups, renders, samples and digital previews are indicative. Minor differences in color, finish, material, positioning, size, packaging or appearance may occur and do not give the Customer the right to cancellation, compensation, suspension or refusal of delivery.

Article 7 — Minimum Quantities and Project Scope

Minimum order quantities may apply to corporate projects.

The applicable minimum quantity, project scope and available customization options will be stated in the quotation or project agreement.

If the Customer requests a lower quantity than the applicable minimum quantity, Régler Watches Corporate may refuse the project or adjust the pricing and conditions.

Additional services, design changes, extra samples, separate shipments, special packaging, rush production or additional revisions may result in additional costs.

Article 8 — Samples, Prototypes and Models

Samples, prototypes, mock-ups and models are intended to give an impression of the product, materials, dimensions, finish, design direction or packaging.

Unless expressly agreed in writing, the Customer cannot derive any rights from a sample, prototype, render, image or model beyond it being an indication of the final product.

Sample costs, shipping costs and development costs may be charged to the Customer.

If a sample is approved by the Customer, this does not guarantee that the final production will be identical in every minor detail, as reasonable production tolerances may apply.

Samples remain the property of Régler Watches Corporate unless otherwise agreed in writing.

Article 9 — Design Approval

Before production starts, Régler Watches Corporate may require the Customer to approve the final design, specifications, quantities, personalization, packaging and delivery details.

After Design Approval, the Customer is responsible for all approved elements, including spelling, logos, colors, dates, names, quantities, technical details and delivery information.

Changes after Design Approval are only possible if Régler Watches Corporate confirms this in writing.

If changes after Design Approval are possible, additional costs, longer delivery times or production limitations may apply.

Régler Watches Corporate is not liable for errors, inaccuracies or undesired results in elements that were approved by the Customer.

Article 10 — Customer Materials, Logos and Brand Rights

The Customer guarantees that it owns or is authorized to use all Customer Materials supplied to Régler Watches Corporate.

The Customer guarantees that the use of Customer Materials does not infringe any intellectual property rights, trademark rights, copyright, portrait rights, trade name rights, privacy rights or other rights of third parties.

The Customer indemnifies Régler Watches Corporate against all claims, damages, costs and expenses resulting from the use of Customer Materials.

Régler Watches Corporate may use Customer Materials solely for the purpose of preparing, designing, producing and delivering the agreed Project.

Régler Watches Corporate may refuse to use Customer Materials if it has reasonable doubts about ownership, authorization, quality, legality, technical suitability or reputational impact.

Article 11 — Intellectual Property

All designs, concepts, layouts, mock-ups, renders, proposals, product ideas, packaging concepts, texts, structures, visuals, technical solutions and other materials created by Régler Watches Corporate remain the intellectual property of Régler Watches Corporate, unless otherwise agreed in writing.

The Customer may not copy, reproduce, modify, distribute, use or disclose designs or concepts created by Régler Watches Corporate outside the agreed Project without prior written permission.

Payment for a Project does not transfer intellectual property rights unless this has been expressly agreed in writing.

Customer Materials remain the property of the Customer or the relevant rights holder.

Régler Watches Corporate may reuse general know-how, experience, methods, ideas and non-customer-specific design elements for other projects.

Article 12 — Portfolio, Case Studies and Publicity

Régler Watches Corporate may only use the Customer’s name, logo, project images, final products or project details for portfolio, case study, marketing or social media purposes with the Customer’s prior permission, unless otherwise agreed.

The Customer may not publicly communicate a collaboration, partnership or project with Régler Watches Corporate in a way that misrepresents the relationship between the Parties.

If the Project is confidential, the Customer must inform Régler Watches Corporate in writing before the start of the Project.

Article 13 — Payment and Payment Terms

Régler Watches Corporate may require a deposit, partial prepayment or full prepayment before starting design, production, sampling or procurement.

Unless otherwise agreed in writing, the Customer must pay invoices within 7 calendar days from the invoice date.

Payment terms are strict deadlines. If the Customer does not pay on time, the Customer is automatically in default without any reminder or notice of default being required.

Régler Watches Corporate may suspend design work, production, delivery or other obligations until all outstanding amounts have been paid.

Régler Watches Corporate may require full payment before delivery.

Bank costs, currency conversion costs and payment provider fees are for the Customer’s account, unless otherwise agreed.

Article 14 — Late Payment

If the Customer fails to pay on time, Régler Watches Corporate may charge statutory commercial interest and reasonable collection costs.

All costs incurred by Régler Watches Corporate to collect unpaid amounts, including legal and extrajudicial costs, are for the Customer’s account.

In the event of late payment, Régler Watches Corporate may suspend delivery, retain products, cancel remaining work or terminate the Agreement.

The Customer may not suspend payment because of a complaint, unless the complaint has been accepted in writing by Régler Watches Corporate.

Article 15 — Changes, Cancellation and Reduction of Quantities

Requests for changes must be submitted in writing.

Changes to design, quantity, packaging, delivery address, planning or other project details are only valid after written acceptance by Régler Watches Corporate.

If the Customer cancels a Project after acceptance of the quotation, the Customer must pay all costs already incurred, including design, sampling, procurement, production, administrative, supplier and planning costs.

If the Customer cancels a Project after Design Approval or after production has started, the full agreed amount may remain payable.

A reduction in quantity after approval may affect the unit price, production feasibility, timelines and project conditions.

Article 16 — Delivery and Delivery Times

Delivery times are indicative unless expressly agreed in writing as a strict deadline.

Delivery times depend on factors including Design Approval, payment, availability of materials, production capacity, supplier schedules, shipping, customs and Customer response times.

A delivery time starts only after all required information, approvals and payments have been received by Régler Watches Corporate.

If delivery is delayed, the Customer is not entitled to compensation, cancellation or suspension, unless otherwise agreed in writing or required by mandatory law.

The Customer must ensure that delivery can take place at the agreed location and time.

Article 17 — Transport, Shipping and Risk

Transport and shipping costs are for the Customer’s account, unless otherwise agreed in writing.

The risk of loss, theft or damage transfers to the Customer at the moment the Products are delivered to the Customer, its representative, carrier or another third party designated by the Customer, unless otherwise agreed in writing.

The Customer must inspect the packaging and Products immediately upon delivery.

Visible damage to packaging or Products must be reported to the carrier upon delivery and to Régler Watches Corporate in writing as soon as possible.

If the Customer fails to report visible damage in time, Régler Watches Corporate may reject related claims.

Article 18 — Storage and Delayed Acceptance

If the Customer does not accept delivery at the agreed time, any additional storage, handling, insurance, transport or administrative costs are for the Customer’s account.

The risk of loss, damage or deterioration may transfer to the Customer from the moment the Customer fails to accept delivery.

Régler Watches Corporate may store the Products at the Customer’s risk and expense.

Article 19 — Retention of Title

All Products remain the property of Régler Watches Corporate until the Customer has paid all amounts due under the Agreement in full.

Until ownership has transferred, the Customer may not sell, pledge, encumber, transfer, modify or dispose of the Products without written permission from Régler Watches Corporate.

If the Customer fails to pay, Régler Watches Corporate may reclaim the Products.

If Régler Watches Corporate invokes retention of title, the Customer must cooperate fully and provide access to the Products.

Article 20 — Right of Retention

Régler Watches Corporate may retain Products, samples, materials or other items of the Customer until all outstanding invoices and costs have been paid.

Régler Watches Corporate is not liable for damage suffered by the Customer as a result of the lawful exercise of the right of retention.

Article 21 — Warranty

Régler Watches Corporate provides warranty only for defects caused by manufacturing faults, construction faults or defective materials, unless otherwise agreed in writing.

The warranty does not apply to:

normal wear and tear;
scratches, dents or cosmetic wear caused by use;
damage caused by accidents;
damage caused by improper use, negligence or lack of care;
damage caused by modifications or repairs by third parties;
damage caused by water, moisture, impact, chemicals or magnetic fields where such damage falls outside the product specifications;
defects where the cause cannot be clearly determined;
differences that are within reasonable production tolerances.

Warranty claims must be reported in writing with a clear description and supporting images or evidence.

Régler Watches Corporate may choose to repair, replace or otherwise resolve a valid warranty claim.

Article 22 — Complaints and Inspection

The Customer must inspect the Products immediately after delivery.

Complaints about visible defects, incorrect quantities, transport damage or obvious issues must be reported in writing within 7 calendar days after delivery.

Complaints about non-visible defects must be reported in writing within 7 calendar days after discovery.

The complaint must include a detailed description of the issue, relevant images and the order or invoice reference.

Submitting a complaint does not suspend the Customer’s payment obligations.

If a complaint is justified, Régler Watches Corporate will determine a reasonable solution, such as repair, replacement, correction or another appropriate remedy.

Article 23 — Returns and Exchanges

Custom-made Products cannot be returned or exchanged, unless Régler Watches Corporate has agreed otherwise in writing or the Product is defective and the complaint has been accepted.

Non-customized Products may only be returned or exchanged if this has been agreed in writing.

Products must not be returned without prior written approval from Régler Watches Corporate.

Unauthorized returns may be refused.

Article 24 — Consumer Rights

These Terms & Conditions are primarily intended for corporate and custom-made projects.

If the Customer qualifies as a Consumer under applicable law, mandatory consumer rights remain unaffected.

Where permitted by law, the right of withdrawal does not apply to Products that are custom-made, personalized or produced according to the Customer’s specifications.

If a Consumer has a mandatory right of withdrawal, Régler Watches Corporate will provide the legally required information and procedure.

Article 25 — Confidentiality

Parties must keep confidential all confidential information received from the other Party in connection with a Project.

Confidential information includes business information, pricing, designs, concepts, Customer Materials, production details, strategies and other information that is marked confidential or should reasonably be understood as confidential.

This obligation does not apply to information that is publicly available, already known lawfully, independently developed or required to be disclosed by law.

Article 26 — Liability of Régler Watches Corporate

Régler Watches Corporate is only liable for direct damage caused by intent, deliberate recklessness or an attributable failure in the performance of the Agreement.

Régler Watches Corporate is not liable for indirect damage, including but not limited to consequential damage, loss of profit, loss of revenue, loss of goodwill, reputational damage, missed launch dates, missed events, business interruption or claims from third parties.

If Régler Watches Corporate is liable, its liability is limited to the amount paid out under its liability insurance.

If no insurance payment is made, liability is limited to the invoice amount of the part of the Agreement to which the liability relates.

Régler Watches Corporate is not liable for damage caused by incorrect, incomplete or late information supplied by the Customer.

Article 27 — Liability and Indemnification by the Customer

The Customer is responsible for the accuracy, legality and suitability of all information, Customer Materials and instructions supplied to Régler Watches Corporate.

The Customer indemnifies Régler Watches Corporate against all claims from third parties related to:

Customer Materials;
alleged infringement of intellectual property rights;
unlawful use of logos, trademarks, names or images;
misleading or unlawful campaign claims;
use, resale, distribution or promotion of the Products by the Customer;
breach of these Terms & Conditions by the Customer.

Article 28 — Force Majeure

Régler Watches Corporate is not required to perform its obligations if performance is prevented or delayed by force majeure.

Force majeure includes, but is not limited to, supplier delays, production issues, transport problems, customs delays, strikes, illness, power failures, internet failures, government measures, pandemics, natural disasters, war, import or export restrictions, material shortages and other circumstances beyond the reasonable control of Régler Watches Corporate.

During force majeure, the obligations of Régler Watches Corporate are suspended.

If force majeure continues for more than 30 calendar days, either Party may terminate the affected part of the Agreement in writing.

Régler Watches Corporate is not liable for damages caused by force majeure.

Article 29 — Termination

Régler Watches Corporate may terminate the Agreement if the Customer fails to comply with its obligations, fails to pay on time, refuses to provide necessary information or approvals, becomes insolvent or otherwise acts in a way that makes continuation of the Agreement unreasonable.

If the Agreement is terminated due to the Customer’s failure, the Customer must pay all amounts due, including costs already incurred and loss suffered by Régler Watches Corporate.

Termination does not affect provisions that are intended to remain in force, including provisions regarding payment, intellectual property, confidentiality, liability, indemnification and applicable law.

Article 30 — Data Protection

Régler Watches Corporate processes personal data in accordance with its Privacy Policy.

The Customer is responsible for ensuring that any personal data supplied to Régler Watches Corporate, such as names, addresses or personalization details, is provided lawfully.

If required, Parties will make additional data processing arrangements in writing.

Article 31 — Amendment of Terms

Régler Watches Corporate may amend these Terms & Conditions.

The version applicable to an Agreement is the version provided or made available at the time the Agreement is concluded, unless otherwise agreed.

Minor changes may be made at any time.

For ongoing Agreements, material changes will be communicated as much as reasonably possible.

Article 32 — Transfer of Rights and Obligations

The Customer may not transfer rights or obligations under an Agreement to a third party without prior written permission from Régler Watches Corporate.

Régler Watches Corporate may transfer its rights and obligations to an affiliated company or legal successor, provided this does not unreasonably prejudice the Customer.

Article 33 — Severability

If any provision of these Terms & Conditions is invalid, void or unenforceable, the remaining provisions remain fully effective.

The invalid or unenforceable provision will be replaced by a valid provision that most closely reflects the purpose and intent of the original provision.

Article 34 — Applicable Law and Competent Court

These Terms & Conditions and all Agreements between Régler Watches Corporate and the Customer are governed by Dutch law.

The courts in the district where Régler Watches B.V. has its registered office have exclusive jurisdiction, unless mandatory law provides otherwise.

Article 35 — Contact

For questions about these Terms & Conditions, please contact:

Régler Watches Corporate
Email: corporate@reglerwatches.com
Website: https://corporate.reglerwatches.com